Rules in the event of a delay, overbooking or cancellation of a flight
Did you ask for a ticket refund and didn't get your money? Then you can submit a claim to the subdistrict court judge. This must be done within 2 years after…
Lufthansa tests new service to fly CO2-neutral
Lufthansa now offers even more options for CO2-neutral flying. The airline has recently tested a new service that allows passengers to offset the CO2 emissions of their air travel directly on board. Lufthansa passengers…
Ryanair releases customer experience survey figures
Ryanair recently released its monthly customer service statistics, showing that 98% of flights arrived on time in November. In an era where customer trust must be...