Efficiency and sustainability are of paramount importance in urban…

Efficiency and sustainability are of paramount importance in urban…

In order to arrive at a good performance comparison, ACM looks at the aspects of cost efficiency and effectiveness of the transport companies GVB, RET and HTM. A recent performance analysis from the Authority…

ACM warns travel providers to immediately provide clear prices…

ACM warns travel providers to immediately provide clear prices…

The ACM has sent a letter to all 12 travel providers with their results, what may need to be adjusted, and again the most important rules for correct and clear prices on a…

Travel companies get started with ACM's supervisory framework

Travel companies get started with ACM's supervisory framework

As of April 1, the new supervisory framework will apply to all travel companies. Since the beginning of 2022, the ACM has been using new insights when it comes to price transparency in the travel industry. Last…

RyanAir

Ryanair clearer about CO2 compensation after ACM action

Ryanair has made three adjustments to the CO2 compensation option when selling airline tickets online. Ryanair airline communicates more clearly about the CO2 compensation it offers when booking a flight ticket.…

Hansea gains sole control over Munckhof

Hansea gains sole control over Munckhof

Hansea NV may acquire sole control over Munckhof Groep BV through Bus De Polder NV. Hansea NV may acquire sole control over Munckhof Groep BV through Bus De Polder NV…

Bol.com and Cyclone have ACM permission

Bol.com and Cyclone have ACM permission

Cycloon and bol.com completed the transaction for the strategic collaboration this weekend, in which bol.com became a shareholder of Cycloon. The Netherlands Authority for Consumers and Markets has obtained the necessary permission for this…

Arriva wants to run night trains to Randstad

Arriva wants to run night trains to Randstad

Arriva, NS's biggest competitor on the railways, wants to run night trains from Maastricht and Groningen to the Randstad, with Schiphol airport as its main destination. Arriva wants to…

Fine of EUR 102 million for abuse of a dominant position

Fine of EUR 102 million for abuse of a dominant position

Refusing an app on the Google Play platform has cost the American company Google dearly in Italy. An app developed by Italian energy giant Enel…

Investigations into passenger rights by ILT

Investigations into passenger rights by ILT

This year, the ILT (Living Environment and Transport Inspectorate) started three new inspections into compliance with passenger rights and the refund period for vouchers by airlines and booking websites. Also…

Consumers complain about a refund when a flight is canceled

Consumers complain about a refund when a flight is canceled

In the event of cancellation of their individual flight, consumers must always be able to contact the airline directly for a refund. This also applies if the flight is booked through an (online) travel agent. If…

Expedia headquarters

Booking and Expedia provide clearer information about the offer

When booking an overnight stay on websites, you are often shown that haste is required. Only two rooms left or promotional texts as the last room in this…

Travel organization Sunweb may take over Corendon from ACM

Travel organization Sunweb may take over Corendon from ACM

The decision has finally been made: travel organization Corendon may be taken over by travel organization Sunweb. The Netherlands Authority for Consumers and Markets (ACM) reports on their website that they have received approval for this…