The TX quality mark, which Taxi Unieck from Jubbega now proudly carries, is not just a logo that companies can stick on their vehicles.
Taxi Unieck from Jubbega, Friesland, recently received the TX quality mark, the ultimate seal of quality and reliability in the taxi industry. With this quality mark, which is issued by the independent TX-keur Foundation, the taxi company proves that it meets strict requirements in the areas of safety, customer friendliness and punctuality. Kiwa, the certification specialist for the taxi industry, is responsible for the implementation of the certification scheme.
The award of the TX quality mark is an important milestone for Taxi Unieck, and offers the company new opportunities in discussions with municipalities and health insurers. The possibilities in the field of horizontal transport, where patients are transported on a stretcher for medical reasons without the need for nursing assistance, are particularly promising. This type of transport helps relieve the burden on ambulances and can save on the overall costs of medical transport.
Dushi Medical Care
The collaboration is interesting Taxi Uniek with Dushi Medical Care and interim BIG-registered nurse Marjan Post. Marjan is an experienced professional who graduated in 1996 and has held various positions in healthcare. After a trip to Curaçao, where she had her own practice, she has been back in the Netherlands since 2020 and continues her work in Friesland. Thanks to this collaboration, Taxi Unieck can offer specialized guidance in their bus. This is a solution for customers with specific care needs such as PTSD, autism, or people who need extra support when visiting a specialist. According to Marjan Post, this personal attention contributes to increased therapy compliance and a lower stress level for the customer. The current reimbursements for these services come from the Personal Budget (PGB), but Taxi Unieck hopes that the TX quality mark will also open up new financing options.
For Taxi Unieck, this quality mark is not the end point, but rather a new phase in their pursuit of excellence and innovation, a phase that offers new opportunities for collaboration and growth.
The TX quality mark, which Taxi Unieck from Jubbega now proudly carries, is not just a logo that companies can stick on their vehicles. It is a quality certificate that follows a detailed inspection schedule and sets rigorous requirements for both the drivers and the vehicles and the overall service. The criteria have been carefully designed to ensure safety, customer friendliness and punctuality in the taxi industry.
Kiwai
Kiwa, the organization behind the certification, is a renowned name in the field of inspection and certification. They have a thorough evaluation process that looks not only at the physical condition of the taxis but also at the qualifications of the drivers. For example, drivers must be demonstrably well trained and able to work in a customer-oriented manner. This includes everything from adhering to traffic rules to providing good service, such as helping customers with luggage or providing local information.
The meaning of it TX quality mark extends to more than just the taxi company and the customer. In the bigger picture, the quality mark influences the policy of municipalities and health insurers. For them, it is an indication that the taxi company meets strict conditions and can therefore be considered a reliable partner. This is of particular importance in contracts for healthcare transport, for example, where the vulnerable nature of the passengers requires an even higher standard of reliability and safety.
But the TX quality mark is more than a snapshot; it is an ongoing process of quality assurance. Companies must continue to meet the set standards and are regularly re-inspected to maintain the quality mark. This continuous monitoring helps the entire industry, as it encourages companies to continuously improve their services and address any shortcomings.
Photo: Taxi Unieck
