It is also necessary to look at the existing systems and processes in your company. The taxi industry and passenger transport companies must also adapt to these social changes by treating all customers in an inclusive and respectful manner, regardless of their gender identity. We must pay close attention to our language use

Despite promises of reform, Uber's corporate culture continues to pose problems. A series of events aimed at uniting the workforce at Uber has ended in chaos with the head of diversity, equity and inclusion suspended after black and Hispanic employees complained. The reason was the events on the work floor that she moderated