Park

Prices public charging point often unclear in advance

The price for charging an electric car at a public charging point is often unclear in advance. The Consumers' Association complains about this. According to the consumer interest group, prices differ…

Travel providers do not warn about financial risks

Travel providers do not warn about financial risks

Package travel providers do not warn customers about the financial risks of holidays to areas for which an orange travel advice applies at the time of booking due to corona. According to the Consumers' Association,…

Holiday homes often turn out to be more expensive

Holiday homes often turn out to be more expensive

Since the Ministry of Foreign Affairs changed the color code of a number of countries from orange to yellow or green, more holidays abroad are being booked again. Recently…

More parcels so also more complaints delivery

More parcels so also more complaints delivery

Due to the consequences of the corona crisis, we order everything online en masse. Last year, significantly more orders were placed online than in 2019. It is still very busy...

Minister wants to look into the possibility of an airline ticket guarantee fund

Minister wants to look into the possibility of an airline ticket guarantee fund

Minister Cora van Nieuwenhuizen is prepared to investigate the possibility of a flight ticket guarantee fund in the Netherlands together with ANVR, ANWB, Consumers' Association and SGR. This is the outcome of a conversation…

Money back for Transavia and KLM customers instead of…

Money back for Transavia and KLM customers instead of…

[responsivevoice_button voice=”Dutch Female” buttontext=”read out”] Research by the Consumers' Association for the Geldgids has shown that it is very difficult for consumers to get money back for a flight...

Money back or voucher, what is the right of…

Money back or voucher, what is the right of…

[responsivevoice_button voice=”Dutch Female” buttontext=”read out”] Due to the corona pandemic, going on holiday has become something of a dream. We have nowhere to go and for many people, planned trips are the…

Sun, sea and beach

Voucher for canceled holiday or money back?

Voucher for canceled holiday or money back. Many people are currently having the problem that they have booked a holiday for the past few weeks and the upcoming period, which is due to...

Permits reserved for electric taxis in Ghent

Permits reserved for electric taxis in Ghent

There are currently 13 electric taxis driving around in Ghent. There are so many in no other Flemish city. That is why Bond Beter Leefmilieu, the Belgian Taxi Federation (GTL) and the city of Ghent…

funeral transport

Funeral expenses for transport are not always fully covered in policy

Research by the Consumers' Association from 2006 and 2018 has shown that the costs of an average funeral have increased from 5000 - 6000 euros in 2006 to a small...