The Dutch Railways advise travelers in Amsterdam and the surrounding area to consider alternative transport or to move their train journey to a later time. There are also no trains available to and from Schiphol Airport on Monday mornings. The disruption also affects all international train routes that call at Amsterdam. A large number of people with luggage are queuing at a service desk for international traffic at Amsterdam Central.
“We cannot find the cause of the malfunction,” says a spokesperson for ProRail on Monday morning. Resetting the computer systems has so far not had the desired effect. “In the meantime, we are also looking at alternatives.”
Due to the technical problems, hundreds of passengers were stuck in both Utrecht and Amsterdam last night. These were mainly fans of the popular singer Harry Styles, who had given a concert in the Johan Cruijff ArenA.
The Dutch Railways express regret that many people were unable to travel home and were forced to spend the night at a station. “This is not the experience we want to offer our travelers. Our priority now is to ensure that all stranded passengers get home safely.”
Unfortunately, the IT malfunction at the ProRail traffic control center has not yet been resolved. This means that no train traffic will be possible from/to/around Amsterdam Central this morning either. There are also no trains to and from the surrounding stations, such as Schiphol Airport and the other Amsterdam stations. NS and ProRail regret that we were unable to bring many travelers home last night and that they had to spend the night at the station. This is not what travelers should expect from us. Our focus is on ensuring that stranded travelers get home safely.
We ask travelers who leave this morning not to come to Amsterdam and the surrounding area, as there are no trains to and from Amsterdam Central this morning either. The advice to these travelers is to arrange alternative transport or work from home where possible. We find all this extremely annoying for our travelers. This outage also has a major impact on other parts of the country. We advise travelers to check the NS Travel Planner for the most up-to-date travel advice.