In general, it's important to innovate every now and then, even if your current business model is successful.
The taxi sector in the Netherlands and Belgium is facing various challenges and changes. On the one hand, there are the traditional taxi companies that have to compete with new players in the market, such as Uber and Bolt. On the other hand, there are consumers who have increasingly higher expectations regarding transport services, such as availability, affordability and sustainability. Although the last argument does not always come first.
Another challenge for the taxi sector is the lack of innovation. Many traditional taxi companies refuse to invest in new technologies, leaving them behind the new market players who do invest in innovation. This makes it more difficult for these companies to compete and meet consumer expectations.
Nevertheless, there is also a lot of potential for improvement and growth in the taxi sector. By working with governments and other transport companies, taxi companies can innovate and improve the industry. Moreover, by offering more sustainable transport options, such as electric taxis, they can contribute to a more sustainable future.
transport piracy or not?
Still, there are several reasons why someone might choose the alternative services over a traditional taxi. The customer can easily book and pay for a ride prior to his ride. No hassle with cash or bank cards in the taxi. The app also shows real-time information about the location and progress of the ride, so that people are always up to date.
Alternatives often offer better rates than traditional taxis, especially in urban areas where competition is high. In addition, the customer can often choose from different price options, depending on their transport needs and budget. An important part is always seeing who the driver is and what his or her assessments are, which contributes to a safer and more transparent transport process. Alternative taxi services are therefore not always a form of transport piracy.
It is important to consider what is most important to you personally, whether it be reliability, personal service, convenience or anything else, before making a decision.
Are there reasons to book a traditional taxi? Of course, they are plentiful. Traditional taxis often have a long history, which means they are often more reliable than new transport companies. It is not unimportant that they must meet stricter safety and quality requirements, which contributes to a safer transport process.
In some areas it can be difficult to book an alternative taxi, especially during busy times or in less populated areas. Traditional taxis are often a better option in these cases. Some people prefer not to share information with an app or company, such as their location or travel history. With traditional taxis there is no need to share data, which can be a big advantage for some people.
branch organisations
There are not always equal laws for equal work. Industry associations should monitor this. GTL extension (National Group of Companies with Taxi and Location Vehicles with Chauffeur) is a major player in Belgium as a trade association in the taxi sector, working to innovate, improve and regulate the industry. By working together with governments and other transport companies, GTL-Taxi can contribute to a better future for the taxi industry.
Royal Dutch Transport (KNV) is the branch organization in the Netherlands that works on innovation, improvement and regulation of the taxi industry in the Netherlands. Although KNV is already doing a lot to improve the taxi market, there is always room for improvement. KNV can pay more attention to the development and implementation of new technologies that can modernize and improve the taxi industry.
Perhaps these organizations could focus a little more on improving customer service. This can be done by emphasizing the quality, safety and affordability of the sector. Traditionally they are too often employers' organizations and that is not always in the interest of the working conditions and income of taxi drivers. Considering these and other recommendations can contribute to a better future for the taxi industry and its members.
