Because of the corona pandemic, going on vacation has become a kind of dream. We have nowhere to go and many people have had their planned trips canceled in the past few weeks and upcoming weeks. The affected consumers receive a travel voucher from most airlines.

Now find The European Commission that consumers affected by the corona crisis must be able to choose what they want. So choose between a voucher or a refund. They believe that consumers should not be the victims of this crisis. The airlines have to comply with the law, according to the European Commission. This was decided in a press conference this afternoon. The law requires duped travelers to get their money back on canceled flights.

“Some people spent all their savings to buy a ticket. Sometimes they have become unemployed as a result of the crisis, especially those people who are entitled to a refund of their money if the journey cannot continue. ” Said European Commissioner Verstager.

The Netherlands thinks otherwise. Last month, Minister of Infrastructure and Water Management Cora van Nieuwenhuizen asked Brussels a question about this. She has asked whether the law that states that duped consumers should get money back can be temporarily stopped. Eleven other EU countries supported her in this. They also fear that this law will cause the tourist industry to fall completely. This has been brushed aside this afternoon, the legislation remains as it is, travelers can choose money back.

Cora van Nieuwenhuizen, on the other hand, thinks that the affected airlines are facing even more stress. If they are obliged to repay the victims of their money, they believe that the financial problems for the airlines will be even greater. 

NOS reports that Air France-KLM alone would cost 3 billion euros if they were to pay consumers back.  

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